Shipping policy

 

SHIPPING POLICY

This shipping policy was last updated on September 20, 2023.

1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping: $8.99 for the first item and $6 for each additional item.  Free shipping on all orders over $75.

2. PROCESSING TIMES

Orders are processed within 2 business days excluding weekends and public holidays.

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled.  If there are questions about canceling an order, please contact us.

4. RETURNS

Returns will be accepted up to 15 days from the original date of purchase.  Items must be returned unused and in original condition.  Some items, such as items on sale, may be ineligible for returns. For more information visit: https://www.ullabellebaby.com/policies/refund-policy

5.DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their orders for a full refund.  Shipping provider delays do not fall under the seller's liability.  For delayed orders, please first contact the shipping carrier for the item's status.

6. DAMAGED ORDERS

Ullabelle is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier.  If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS

We do not ship to P.O. Boxes.

8. CONTACT

For questions regarding shipping policy please contact: hello@ullabellebaby.com